PRIVACY POLICY
Last updated: June 2026
Who We Are
Osero is a functional fragrance brand based in Canada. We take your privacy seriously and will always be transparent about how we use your information.
What We Collect
When you place an order or sign up for our list, we collect:
- Your name, email address, and shipping address
- Payment information (processed securely through Shopify — we never store your card details)
- Your phone number if you opt into SMS
- Basic browsing data through cookies (pages visited, time on site)
How We Use It
We use your information to:
- Process and fulfill your orders
- Send you order confirmations and shipping updates
- Send marketing emails or SMS messages if you've opted in
- Improve our website and understand how people use it
We do not sell your personal information. Ever.
Email & SMS
If you've signed up for our list or opted into SMS at checkout, you'll hear from us about new drops, brand updates, and offers. You can unsubscribe at any time via the link in any email or by replying STOP to any SMS.
Cookies
Our site uses cookies to remember your preferences and help us understand site traffic. You can adjust cookie settings in your browser at any time.
Third Parties
We work with a small number of trusted partners to run our store — including Shopify (e-commerce), Klaviyo (email and SMS), and Judge.me (reviews). These partners have access to your information only as needed to perform their services and are bound by their own privacy policies.
Your Rights
You have the right to access, correct, or request deletion of your personal data at any time. To do so, email us at support@oserofragrance.com.
Contact
If you have any questions about this policy or how we handle your data, reach out at support@oserofragrance.com. We're a real team and we actually read our emails.
